
Sony has announced that restoration of the PlayStation Network will begin today on a country by country basis starting in the Americas, Europe, Australia, New Zealand, and Middle East.
The first stage of a multi-step process will restore the following:
- Sign-in for PlayStation Network and Qriocity services, including the resetting of passwords
- Restoration of online game-play across PS3 and PSP
- Playback rental video content, if within rental period, of PlayStation Network Video Delivery Service on PS3, PSP and MediaGo
- Music Unlimited powered by Qriocity, for current subscribers, on PS3 and PC
- Access to 3rd party services such as Netflix, Hulu, Vudu and MLB.tv (where applicable)
- ‘Friends’ category on PS3, including Friends List, Chat Functionality, Trophy Comparison, etc
- PlayStation Home
Sony has promised that the new PlayStation Network has enhanced security features to avoid a repeat of the crippling hacks.
"I’d like to send my sincere regret for the inconvenience this incident has caused you, and want to thank you all for the kind patience you’ve shown as we worked through the restoration process," said Kazuo Hirai, Executive Deputy President, Sony Corporation.
"I can't thank you enough for your patience and support during this time. We know even the most loyal customers have been frustrated by this process and are anxious to use their Sony products and services again. We are taking aggressive action at all levels to address the concerns that were raised by this incident, and are making consumer data protection a full-time, company wide commitment."
Restoration in other regions, such as Japan and Asia, will be announced shortly. Sony expects to have the services fully restored by the end of May, 2011.
Sony will announce details of the "Welcome Back" package, compensation for the down time, shortly.